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Submit a Support Request


Whether something isn’t working as expected or you need to request a change, our support team is here to help. Please submit your request using the in-app support widget in SalesView or contact us by phone.

For the fastest routing and timely resolution, we recommend submitting your ticket through SalesView. Please note that emails sent to our previous support inbox are no longer monitored and will not receive a response.

In SalesView

Submitting your request through SalesView ensures it is properly tracked, prioritized, and routed for timely resolution.

  1. Log into SalesView
  2. Click the widget in the bottom right corner
  3. Select Messages, then Send a new message
  4. Follow the prompts to submit your request
<span style="font-size: 14px;">OPEN SALESVIEW</span>

By Phone

If you’re unable to access SalesView, you can contact our support team by phone. Call our main line at (208) 954-8570 and press 2 for Support.

Please have relevant details about your issue or requested change ready when you call so we can assist you as efficiently as possible.
<span style="font-size: 14px;">CALL SUPPORT</span>

Need Help Submitting a Request?

If you’re unsure how to submit a ticket through SalesView, watch the brief walkthrough below for step-by-step guidance on using the support widget and completing your request.
HOW TO SUBMIT A SUPPORT REQUEST

IdeaRoom, Inc.

Sell More, Sell Better.

205 N 10th Street
Suite 400
Boise, ID 83702

phone: (208) 954-8570
email: info@idearoom.com

Copyright © 2025 IdeaRoom, Inc. All Rights Reserved.

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